Introduction to Modern Statistical Quality Control Management (Inglese)

PART I: QUALITY MANAGEMENT
Total Quality Management: Concepts and Principles
Tools and Techniques
Implementation
Quality Innovators
Walter A. Shewhart
W. Edwards Deming
Kaoru Ishikawa
Joseph M. Juran

PART II: QUALITY AWARDS
Malcolm Baldrige National Quality Award
George M. Low Award (NASA Excellence Award)
The Deming Prize

Cod: 9781884015502